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This page sets out how 88th handles your account, your data and your rights under our published policy. Access to our platform and any services described here depends on your local law and the eligible regions we operate within — read the sections below to understand exactly what applies to you.
Our terms govern the relationship between you and 88th whenever you access the platform, whether through a mobile browser or a desktop session. These terms are not a guarantee of availability — use of the site is subject to your local laws and the regions we are able to serve at any given time. If your jurisdiction restricts or prohibits online gaming services, these terms do not override that restriction, and we ask that you confirm eligibility before proceeding. Payment context matters here: when you add funds using Rocket or Bank Transfer, those transactions are bound by both our platform policy and the conditions of the payment provider you choose. We do not control the terms your mobile wallet or bank applies on their end, so review those separately. Any transaction record tied to your account — whether a Rocket top-up or a Bank Transfer — is logged in your account history and is subject to our data retention policy described in the trust section below. For questions about how these terms apply to your specific situation, the support routes listed on this page are the right place to start.
Not every part of your experience with 88th sits under the same set of rules. This comparison clarifies where our policy applies directly and where external terms take over, so you know exactly who is responsible for each layer of your account.
Your login credentials, session management and account status are fully within our policy scope. We control how your account is created, suspended or closed, and we handle any access disputes through our published support routes.
Deposits and withdrawals processed via Rocket or Bank Transfer are subject to both our platform terms and the individual conditions of each payment provider. We record the transaction on our side; the payment provider governs their own processing rules.
Game content supplied by studios in our lobby — including titles from Pragmatic Play, Habanero and Microgaming — is governed by the respective studio licence conditions alongside our platform terms. We do not alter studio-published rules or RTP disclosures.
Any external link, third-party identity check or external wallet service operates under that provider's own terms. Our policy does not extend to those services, and we are not liable for their data handling, fees or availability.
88th gives you several practical routes to manage your relationship with us under this policy. You can review your full transaction history — including every Rocket top-up and Bank Transfer entry — directly inside your signed-in account area. If any account detail is incorrect, such as a registered mobile number or name spelling, you can submit a correction request through the support contact listed on this page; our team will verify the change against the original registration data before applying it. Raising a policy question is straightforward: use the live chat or email route published in the support section and describe the specific clause or account record you are asking about. We will respond through the same channel. If you want to request closure of your account or deletion of stored personal data, that request must come through a verified contact path — we cannot act on unverified requests. Response handling follows our standard support queue; we do not publish a fixed response time, but we aim to address policy queries distinctly from general game-help tickets.
Open your signed-in account area to see a full log of transactions, session dates and any policy-related notices we have sent to your registered contact.
Submit a correction request via the published support route. Identity verification is required before any name, number or address field is updated on your account.
Contact us through live chat or the published email address with the clause reference or account record in question. We track policy queries separately from general support tickets.
Account closure or data deletion requests must be submitted through a verified contact channel. Unverified requests cannot be processed under our security and policy rules.
For any question about how this policy applies to your account, use one of the contact paths listed here. We handle policy queries distinctly from game support, so naming the policy section you are asking about helps us route your message correctly and respond faster.
Available directly inside your signed-in account area. Open the chat widget and select the policy or account query category to reach the right team.
Send your policy question, including your registered account email and the specific clause or record you are referencing, to the address published on the Contact page of this site.
Our published Help Centre covers the most common policy questions including account closure, data requests and transaction record access. Check there first before opening a ticket.
We keep your account data only for as long as it is needed to operate your account and comply with the obligations our platform operates under. When you request a data review or account closure, we process that through the same verified contact route used for all policy queries — we do not action requests that arrive without account verification.
Account records, transaction logs and communication history are retained for the period required under our platform obligations. Once that period passes and your account is closed, we remove data that is no longer operationally necessary according to our retention schedule.
We use cookies to keep your session active across browser tabs on mobile and desktop. You can review and adjust cookie preferences through the settings link in the site footer — disabling certain cookies may affect how your account session behaves on return visits.
Login access is protected through your registered credentials. If you believe your account has been accessed without your authorisation, contact us immediately through the live chat or email route so we can place a hold on the account while we investigate.
When we update this policy, we publish the revised version here and note the effective date at the top of the page. Continued use of the account after that date constitutes acceptance. To request a change or submit an objection, use the published email contact route.
Below are the questions we receive most often about how our legal terms and policy apply to your account. If your question is not covered here, the support routes listed above are the right next step.
Access to 88th and the rights described in this policy depend on your local law and whether your region is currently eligible. We do not override any local restriction. If you are in Bangladesh, confirm eligibility before using the platform, as availability is subject to applicable local law.
Log in to your account and open the transaction or wallet section. Every deposit and withdrawal — whether made via Rocket or Bank Transfer — is logged there with the date, amount and status. If an entry appears incorrect, raise it through the published support route.
Yes. Submit a deletion request through the verified email contact route published on this page, including your registered account details. We process data deletion after identity verification and in line with our retention schedule — some records may be held for the period required under platform obligations before removal.
After account closure, we retain data for the period our platform obligations require and then remove what is no longer operationally necessary. You will receive confirmation of the closure through your registered contact. To start the closure process, use the live chat or email route listed on this page.
We record the transaction attempt on our side and the log is visible in your account history. However, processing of Rocket payments is subject to Rocket's own terms and conditions. For a failed or delayed transaction, check your account log first, then contact our support team with the transaction reference if the issue is not resolved.
We publish the revised policy on this page and note the effective date at the top. If you continue to use your account after that date, you are accepting the updated terms. To raise an objection or ask about a specific change, use the email contact route published in the support section above.